It is a matter of fact that in many western countries, especially in Canada, the workforce is no longer homogeneous. The employees in many corporations are becoming much more diverse: age, technical, disability, gays, lesbians and multicultural, etc.

The benefits of a diverse staff are astounding. Many companies achieve a higher retention rate, meaning they do not need to allocate much to hiring and training new employees.

When there is a diverse group of personalities from various backgrounds, they become much more innovative in coming up with solutions to a problem. The worst mistake any company can make is by hiring people who think alike.

Furthermore, employee moral remains higher because retention strategies typically embrace tools such as mentoring, recognition, creating a supportive and welcoming workplace.