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Stereotyping is a bias, an inflexible belief about a person, group or culture. Apparently one of the biggest underlying elements that can tear-down the cohesiveness's in a diverse multicultural workforce is stereotyping. Another definition provided by Stedman Graham in in his book Diversity Leaders not Labels suggest a stereotype might be an exaggerated image or [...]
At one time, many organizations tried to reflect the changing society by having a diverse ( multicultural) workforce because it was a right thing to do. I remember working at one radio station where they were pressured by various institutions, including the CRTC to have more female broadcasters. And they eventually did by hiring just one [...]
It is a fact that many organizations in North America now have a workforce that comprises of different ethnic backgrounds, different religions, people with disabilities and the LGBT group. To avoid misunderstanding and cultural clashes in the workplace, diversity and cultural sensitivity training are a must. And this should be done on a regular basis. [...]
Many of us at one time or another have worked in a toxic environment that result in feelings of being unwanted and unappreciated. Such work environment is neither beneficial for the employee or the company, especially when it comes to cultural harmony, productivity and profits. Toxic environment could refer to many elements in the workplace, such [...]
One of the keys to having a thriving and prosperous organization is to have a dedicated and loyal staff. This is easier said than done because many employees will argue that there is very little loyalty on the part of the businesses. Since I spent so time much in the ethnic and mainstream media, that [...]
Organizations understand that keeping valuable staff is critical to the success of their company, particularly when the make-up of the North American workforce is becoming increasingly multicultural. The benefits of retaining a multicultural staff are endless. Organizations that achieve a higher retention rate require fewer resources to hire and train new employees. According to the [...]
Your organization’s success and ability to compete at home and abroad depends on your ability to embrace diversity, and realize the many benefits. Any form of diversity initiatives starts with ceos, top-level managers, supervisors and then trickles down to include each and every employee. It is about changing policies and procedures to support diversity in [...]
Sometime ago I was at one of the largest Canadian banks depositing a cheque when I noticed a conflict erupted between an employee and a long time valued customer. At the entrance, a bank employee was greeting and handing out customers a wrapped toffee from a large candy dish. The bank employee, a young lady [...]
The business environment is constantly evolving at home and abroad. And when it comes to diversity and inclusion, here are some key factors, which organizations need to address, if they still want to thrive and prosper in the coming years. In today’s global business market, management requires the expertise and tools to deal with changing [...]
How does diversity impact today’s changing global business environment? First, all organizations need to recognize that they will not be able to compete successfully on the world stage if they do not embrace cultural diversity. Diversity in the workplace simply means having a competitive edge because it allows business leaders to be more innovative and [...]